This help article describes how to use the AirData mobile app to synchronize your DJI Fly flights with AirData when using an iPhone or iPad.
We also discuss a very important setting in DJI Fly (see bottom) that needs to be disabled.
Downloading the AirData iOS app
Please download the AirData UAV app from the App Store.
Log into the app with your AirData credentials. Note that the person who is logged into the AirData app will be who the flights are assigned to as the Pilot-in-Command when they are uploaded.
Once logged in, tap on the menu in the top-left corner.
Next, tap on “Settings.”
Please enable “Auto Sync DJI Fly Logs.”
After enabling “Auto Sync DJI Fly Logs”, you will be prompted to allow AirData to access the DJI Fly folder on your iOS device — to do so, go to "On My iPhone" "DJI Fly", then tap on "Open." See the below video for a demonstration.
IMPORTANT: if you do not grant access to the DJI Fly folder, AirData will not be able to synchronize your flights.
Syncing your flight logs
While on the settings page, tap on “Sync Now” to begin synchronizing your flights.
|If you minimize AirData, the sync process will continue but may be interrupted. If you close the AirData app completely, the sync will stop.
Q: Do I need to open AirData to sync my flights each time I fly?
A: Yes, once you open the AirData app, flights will begin to synchronize. You can also force a sync by tapping on “Sync Now” on the settings page.
Q: I share my iOS device with another pilot. Can AirData assign the flights to the correct pilots?
A: Yes, please log into the app with your AirData credentials before flying. AirData will assign the flights to the pilot that is logged into the AirData app when the flights are conducted.
DJI Fly settings (preventing cropped flights)
Please see the two methods below for syncing your DJI Fly logs with AirData.
Syncing with Direct DJI Sync (old method)
DJI Fly has the ability to sync your flights with DJI's cloud. However, there is a known issue with DJI where DJI uploads the flights prematurely, resulting in cropped flights on your AirData account.
This method of first syncing your flights with DJI's cloud is what we refer to as Direct DJI Sync.
Syncing with the AirData iOS app (new method)
Direct DJI Sync is no longer needed for your DJI Fly flights as the new AirData iOS app can sync your flights directly with your AirData account!
Now that the AirData app syncs your DJI Fly logs, please disable "Auto-sync flight records" in DJI Fly, which will ensure that Direct DJI Sync is not used (preventing cropped flights from uploading to your account).
To disable , please open DJI Fly and go to "Profile" "Settings" "Sync Flight Data" "Auto-sync Flight Records."
Q: What happens if "Auto-sync Flight Records" is enabled in DJI Fly?
A: You may see duplicate flights on your AirData account — the full flight synced with the AirData app and the cropped flight synced with DJI Fly.
Q: Is there a way to keep "Auto-sync Flight Records" enabled in DJI Fly without getting duplicate flights on AirData?
A: You can remove your DJI credentials from your AirData account here (if previously added), as this will prevent AirData from retrieving your logs from DJI's cloud. Please note that removing credentials that are currently being used with other DJI flight apps (GO 4, Pilot, etc.) will prevent AirData from retrieving flight logs from those apps.